Deposit Methods Compared
| Method | Minimum | Maximum | Time |
|---|---|---|---|
| Visa / Mastercard | AUD 10 | AUD 5,000 | Instant |
| Neosurf | AUD 10 | AUD 1,000 | Instant |
| MiFinity | AUD 10 | AUD 5,000 | Instant |
| Bitcoin | AUD 20 | AUD 50,000 | 10 to 30 minutes |
| Ethereum | AUD 20 | AUD 50,000 | 10 to 30 minutes |
| Litecoin | AUD 20 | AUD 30,000 | 10 to 30 minutes |
| Bank transfer | AUD 50 | AUD 20,000 | 1 to 3 business days |
Withdrawal Limits
Regular accounts can take out up to AUD 2,500 per transaction, and VIP tiers raise the ceiling, reaching AUD 10,000 a week at Diamond. A AUD 7,500 win on a regular account therefore needs three separate requests. Our VIP overview shows what each step of the club changes.
Prepare for the First Withdrawal
- A government photo ID: passport or driver's licence.
- Proof of address dated within the last 3 months: a utility bill or bank statement.
- A copy of the payment method, if the casino asks for it.
- Clear photos with all four corners visible and matching names.
Document review normally takes 24 to 48 hours. Submitting early, before there is a balance to withdraw, removes that wait from the first payout.
Which Method to Choose
| Priority | Good choice | Reason |
|---|---|---|
| Fastest payout | Bitcoin, Ethereum or Litecoin | 1 to 4 hours after approval |
| Lowest entry | Card, Neosurf or MiFinity | AUD 10 minimum |
| Spending control | Neosurf | Prepaid voucher, set value |
| Large amounts | Crypto or bank transfer | Highest deposit ceilings |
Neosurf only handles deposits, so choose a separate withdrawal method and verify it early. Card data is tokenised rather than stored in full, and fraud checks watch for unusual activity, which can occasionally add a manual review.
Payment Questions
Why is my withdrawal still pending?
It may be in the internal review or waiting on documents. Check the account messages, then ask live chat for the status.
Can I withdraw to a different method than I deposited with?
Ask support, as a voucher cannot receive payouts and the casino may review a change of method.
Do VIP players get paid faster?
Higher tiers receive faster processing and larger limits. The method still has the largest effect on timing.
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